Big big update.
This has been over a month in the working, many moving parts, but we, without a doubt, got over a month's worth of releases in this release.
1) Disabling Upcoming Calls -> You can now on the home screen disable upcoming calls. To enable this, re-authorize your Google Calendar (in settings) and you'll see a new section on the home screen to turn on/off upcoming calls and pre-select privacy.
2) Documents -> Go from call -> Documents in one click. You can find this new section in the left navigation, then create new document, select from one of our first few documents: Customer Call Analysis, Q&A Extraction, Magic Minutes, User Persona.
Each custom trained for their specific use case, their wicked good.
3) Support for 15 additional languages: Spanish, French, German, Italian, Portuguese, Dutch, Hindi, Japanese, Chinese, Finnish, Korean, Polish, Russian, Turkish, Ukrainian, Vietnamese.
We're introducing two huge wins for you this week.
First,a Home screen. A place to quickly create new Chats, Projects, and Join Calls.
We've also made it easy to go into your most recent calls, projects, and chats in one click.
(Beta - invite only) Second,
Search.Yes, you can now actually search. Find not just calls but search through all transcripts and even chats. This means you find that piece of research buried under months of calls, and find that one user who said that one thing that one time.
Profile Redesign:The “Edit Profile” screen has been completely redesigned, allowing you to upload an avatar image to personalize your profile.
Organization Screen Redesign:The “Edit Organization” screen has also undergone a redesign, now allowing you to upload a company logo.
Improved Typing Experience:We’ve addressed performance issues to eliminate the slowdown in chat when typing.
URL Join Fix:We’ve resolved the issue where “Join via URL” incorrectly required “https://“.
Workspaces. It's here, and it's beautiful.
You can now create and join as many Workspaces as you want. Workspaces are a great way to separate your calls, chats, and projects by teams, products, personal, and work.
To create a Workspace, you'll see a new "+" in the upper left. You'll be able to add a name, and then invite anyone you want in that workspace. With this release, users with the same email can now be part of as many workspaces as you want.
There is also a new sidebar with Workspace switching so you can hop between them, and a new "Workspaces" section you can see under "Switch Workspace" under your profile in the upper right.
Another week, but anything less than just another release.
First,we've released our single most requested feature in all of BB's history:
public call sharing.
It's here, and it's beautiful. Just go to the call of your choosing, click the share icon (upper right), and you'll now have a public share option.
On this new public call page, you'll be able to view the call, and copy out the summary.
More to come to sharing, but please leave us feedback–this is a big workflow we know many of you have been wanting from us.
Second,this has been an experience many of you have felt. Being able to
join multiple Workspaceswith the same email.
Now, you can be part of more than one Workspace with the same email. This is the start to a long journey on improving multi-Workspace orgs–more to come!
If you want us to merge any emails into one, please reach out to us privately and we can help :)
Project Prompts Flow Update:Our project prompts flow has been updated to use summaries instead of full transcripts.
Web Socket Connection Status Banner:A new status banner is now available to indicate the status of your web socket connection. We’re re-enabling this to hopefully help debug some of these random web socket issues we’ve had lately. If the banner goes crazy again we will disable before release.
Transcript Copying Visibility:We’ve made copying transcripts more obvious to users. This work included adding a new action bar above the transcript.
Regenerate Summary UI Status:Fixed an issue where the regenerating UI showed as active even after the regeneration process was completed.
Duplicate Join:Fixed an issue where joining calls manually would send a duplicate bot.
Sidenote, we've also ended the iOS beta and will be taking the feedback into building a much richer and improved app.
Another week, another week of improvements and new features.
First,one of our most requested features, we've added the ability to change the default recording privacy from the default "Public" to "Just Participants." This means now, by default, you can get your recordings set to the right permissions that fit your needs.
Second,we've added the ability to turn off email notifications when you finish a call and your summaries are done. Simple, but important.
First,I am very excited to launch Microsoft Teams integration officially. We now support not just Outlook Calendar for scheduled calls but can now join all Microsoft Teams ad-hoc calls that you join.
Second,we've also added one of our most requested features, the ability to copy transcripts out of BuildBetter. But, of course, we did it in a very BuildBetter way with deep linking back into BuildBetter for you to listen to each segment on the transcript; it's really elegant and a great experience (located in the ••• at the top of a call).
Third,thank everyone for the feedback, updated iOS app to Build 7, making it more reliable and work better (anyone can now install it here): https://testflight.apple.com/join/b3sHstGN
New Features# Improvements# Bug Fixes
Record everything, anywhere, all at once. In this update, we're launching our first beta for our mobile app. Whether it's a scattered, unstructured thought, in-person user interview, or team chat, get it recorded on your phone and automatically uploaded to BuildBetter.
Instantly accessible on your desktop for you to drag into the chat and turn into rich documents, updates, blog posts, emails, and (of course) summaries. I personally use it to write nearly everything now.
Email us your AppleID and we'll send over an invite: firstname.lastname@example.org
New Features# Improvements# Bug Fixes
v3 Is now publicly accessible to everyone, and to celebrate, we're giving away 1 month of BB Pro for free.
New:# Improved:# Fixed:
Imagine hiring a new person and having them be able to ask whatever questions they want to a project that started 3 years before they got hired, or writing new documentation based on all the calls from one project, or having engineering standups automatically update a brief for a PM to read first thing in the morning.
Projects and the automatic project briefs are a killer concept, taking on one of the most time-consuming operational jobs we often have to do: keeping everyone up-to-date and keeping documentation up-to-date around a project (e.g., deadlines, blockers, updates, changes). We encourage you to create projects for things like all user research, discovery calls, onboarding, sales, team standups, and other topics and projects that most teams have (as well as individual projects of course).