New
  • “New Chat” Button: Added a new button to initiate a chat directly from call panels and folder chat panels.
  • Summary Display: Implemented a summary display on the call page, accessible even if participants remain unlabeled. Summary is now available in the default tab while the labeling flow is in a separate tab.
Improvements
  • Call Permissions Handling: Redesigned call permissions and attendees handling to prevent duplicate key errors and streamline the assignment flow.
  • Assign Flow Copy: Updated the wording throughout the assign flow for clearer understanding, replacing “assign speaker” with “label participant.”
  • Call Details Visibility: Enhanced visibility by displaying call details such as title, tags, and short description above the participant labeling section.
  • Assign Button Enhancement: Improved the visibility of the assign button by adding a red counter badge indicating the number of unassigned speakers.
  • Assign Screen Sorting: Implemented sorting of the assign screen into two categories: assigned and unassigned participants.
  • Assign Dropdown Sorting: Sorted team members to the top of the assign dropdown menu by default for quicker access.
  • Auto-Labeling Retroactively: Resolved a bug where labeling a participant to a screen name now ensures auto-labeling on all other calls retroactively.
  • Call Summary Generation: Enhanced the call summary generation process to occur immediately after transcript completion, using screen names from the recorder if participants are not auto-assigned.
  • Calendar Event Integration: Improved calendar event integration by attempting to retrieve attendees for overlapping events with ad hoc bots, ensuring accurate call details extraction.
Fixes
  • Merge Permissions: Fixed a bug related to permissions during the merge people flow.
  • Email Validation: Resolved a bug requiring email validation during the assign flow’s person creation.
  • .edu Domain Access: Corrected the allowance of 2 hours of free recording only for .edu email addresses.
  • Assign Participant Popover: Fixed an issue where the assign participant popover would sometimes fail to open if already clicked.
  • Refresh Notification: Rectified a bug where the refresh to update logic was not functioning correctly, ensuring proper notification upon new version releases.
  • Transcript Processing: Fixed a bug where the call page prompted user labeling before transcript processing completion.
  • Search Functionality: Addressed a bug where index-based search failed to display recent chat threads.
  • Unassigned Speaker Notification: Added a label to the call card in the call grid view to notify users of unassigned speakers.
  • Summary Display: Now displays the summary on the call page regardless of labeling completion, ensuring transcript accessibility even during ongoing labeling tasks.