New
Intercom Integration/App
:
  • Now you can get your Intercom chats added to BuildBetter and processed via Signals. In early access to ping us if you want to try it out!
Individual Call Sharing
:
  • Hugely requested, you can now keep a call private and share it with a single individual.
Bot Image Options
:
  • Added an option for users to upload their own bot image or create one using the editor.
  • Added an option for users to completely remove the bot image.
Join Workspace via URL
:
  • Introduced the ability to join an organization via a shared link, much faster and secure than domain join only option.
New Sidebar Designs
:
  • Rolled out new sidebar designs for an improved user experience.
Search Section
:
  • Search functionality has been moved to its own dedicated section, with improvements around filtering.
Default call filters
:
  • Implemented new call filter tabs at the top of the recording list page. You can now quickly view All recordings, My recordings (just recordings you have participated in), Shared with me (recordings that you have no participated in but have access to)
Improvements
Signals Optimization
:
  • Released Signal query optimizations, significantly improving the load times of the Signal section.
Document Generation Flow
:
  • Updated the document generation process to support full transcripts if 3 or fewer calls are selected. For more than 3 calls, it defaults to using call summaries.
Bot Name Disclaimer for Google Meets
:
  • Added a disclaimer under the bot name input, informing users that Google Meets does not support custom bot names.
Help Text for Local Recording Failures:
  • Added guidance on where to find recordings in the event of a processing failure, applicable to local recordings in the desktop app.
Scheduled Tasks:
  • Removed the paid flag from the “New Task” button for scheduled tasks, making it accessible to all users.
Bot Name Customization
:
  • Removed the paid flag from the bot name customization feature, allowing all users to change the bot name.
Fixes
Signals Empty State
:
  • Fixed an issue where the empty state of signals would sometimes briefly display the unlock screen for accounts that have it unlocked.
Transcript Chat:
  • Fixed a bug in chatting with transcripts that caused the chat to fail when the transcript was empty.
Document Prompt Issues:
  • Resolved issues with the document generation prompt that incorrectly stated a transcript would be passed, leading to LLM hallucinations when only a summary was provided.