new
3.5.9
New
- Export documents directly to Notion, Confluence, and Google Docs from the document view (currently feature flagged)
- Connect your Zoho Voice account for seamless voice communications
- Introduced the /bb connect command in Slack to simplify channel connections
- Added a dedicated Signals page for better insights and management
- Reintroduced signals processed over feedback uploaded in the Feedback section (currently feature flagged)
Improved
- Enhanced Slack integration to fetch all channels across all pages
- Updated recording search to now include summaries in keyword searching
- Consolidated platform and hourly fees to streamline the subscription process
- Improved Zendesk workflows to automatically trigger extractions after imports
- Organizations can now set a default bot name, overriding individual user settings
- Separated calendars and extractions into their own queues to enhance performance
- Organization scoped Paragon integrations now located under Organization -> Integrations
Fixed
- Resolved formatting issues causing problems in Slack messages
- Fixed 'no-channel-permission' error some users experienced with Slack
- Addressed a bug causing errors when reading default call permissions
- Fixed transcription issues for specific call links
- Corrected AI misidentifying users during calls
- Ensured conversations without personas are included when filtering
- Fixed search issue preventing using full names with spaces
- Resolved duplicate key value errors in the Intercom integration
- Fixed issues where conversation signals were not processing correctly
- Addressed black screen upon login issue for some users
- Fixed problems where scheduled tasks were not executing
- Resolved Slack integration not displaying all channels for certain users
- Fixed chat responses stopping or becoming scrambled